A prominent U.S. airline is reinforcing its dedication to ethical standards and inclusivity across its supply chain, with an updated approach that emphasizes safety, environmental responsibility, and supplier diversity. Through a newly refined Sustainable Supply Chain Policy, the airline aims to foster partnerships with suppliers who share its values, supporting ethical practices and human rights throughout its operations.
The airline’s comprehensive approach includes regular supplier engagement, direct oversight, and a robust risk assessment process. With a special focus on critical suppliers, it aims to build transparency and cooperation, understanding that many of its partners rely on subcontractors for products and services. The airline’s updated 2024 policy brings greater alignment to these practices, including food safety inspections, software security audits, and proactive risk management with fuel suppliers.
In line with its enhanced Standards of Business Conduct, the airline now offers specialized training for team members in sourcing and procurement, as well as resources for suppliers to strengthen their capabilities in areas like airport services and ground handling. The airline’s swift corrective action process, combined with regular audits, helps ensure that all partners meet the high standards that drive shared success.
A commitment to supplier diversity also shines through, as the airline reported a 2023 increase in spending with small and diverse suppliers, including businesses owned by minorities and women. A dedicated Supplier Diversity team actively promotes sourcing from a broad marketplace and partners with organizations like the National Minority Supplier Development Council and the Women’s Business Enterprise National Council to expand these efforts.
Guided by global standards such as the United Nations’ Guiding Principles on Business and Human Rights, the airline’s updated Human Rights Statement reinforces its commitment to ethical practices. This policy, applicable to all employees, suppliers, and partners, prioritizes fair treatment and transparent communication, with a 24/7 ethics hotline that allows stakeholders to report any concerns.
Through these initiatives, the airline is building a resilient, inclusive, and transparent supply chain, ensuring that its operations positively impact both the industry and the communities it serves.
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