In the realm of supply chain and procurement, the adoption of generative artificial intelligence (AI) is increasingly becoming a focal point. While supply chain teams have been somewhat slower compared to their counterparts in marketing and customer service when it comes to embracing generative AI, a shift is underway.
According to a recent survey by Gartner, half of supply chain leaders have plans to implement generative artificial intelligence within their organizations in the next 12 months. Remarkably, only a mere 2% have no intentions of deploying this transformative technology in the foreseeable future. This significant shift signifies a growing recognition of the potential benefits that AI can bring to supply chain operations.
Noha Tohamy, a distinguished VP analyst in Gartner’s supply chain practice, emphasized that supply chain leaders are now positioning themselves as “fast followers” in the adoption of generative AI, catching up with their peers in other functional areas.
This trend underscores the increasing importance of AI-driven solutions in optimizing and enhancing supply chain management. As supply chain leaders embrace generative AI, they are poised to unlock new levels of efficiency, automation, and data-driven decision-making, ultimately contributing to more agile and resilient supply chains.
The adoption of generative AI in the supply chain represents a significant step forward, aligning this critical business function with the latest technological advancements and best practices. It is a clear signal that supply chain leaders are actively embracing innovation to stay competitive in today’s rapidly evolving business landscape.