Exciting IT developments are on the horizon, promising to greatly enhance customer experience by providing improved visibility, faster access to critical information, and a more seamless experience in managing supply chains. These advancements focus on refining a key customer-facing platform that plays a pivotal role in supply chain visibility.
The current roadmap is designed with agility, integration, and data-driven insights at its core, all aimed at delivering a more efficient and user-friendly experience. By transitioning from a single, all-in-one system to a more flexible, modular approach, the platform is now more adaptable, allowing for quicker updates and improvements. This flexibility ensures that the system can grow alongside customer needs and technological advancements, setting the stage for future innovation.
Integration is a top priority, with efforts focused on creating a smooth connection between core operating systems, third-party applications, and customer systems. This seamless integration provides customers with a unified view of their supply chains, enabling more effective collaboration and quicker, well-informed decisions.
Data-driven insights are central to this strategy, with significant investments made to enhance data infrastructure. These improvements ensure accuracy, consistency, and compliance across all data assets, empowering customers with advanced reporting and analytics capabilities.
Looking ahead, several new applications are set to launch, further enhancing customer interaction and data accessibility. One of the key features will be the integration of in-app reporting and analytics, offering customers even greater value and convenience.
The upcoming Development Day in September will outline the roadmap for 2025 and beyond, focusing on addressing key supply chain challenges and developing innovative solutions that will continue to enhance the platform’s capabilities.
As these updates are implemented, they are expected to deliver significant benefits to customers, reinforcing the platform’s role as an essential tool in modern supply chain management.
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