The Evolution of Last-Mile Delivery in E-commerce Supply Chains
Last-mile delivery in e-commerce supply chains has evolved to meet the growing demands of customers for convenience and speed. Delivery aggregators, crowdsourcing, and the gig economy have revolutionized the delivery landscape by offering flexible and scalable options. Same-day and time-slot deliveries have become commonplace, enhancing the overall shopping experience. The emergence of drones and autonomous vehicles holds promise for faster and more efficient delivery operations. Smart lockers and pickup points provide secure and convenient alternatives to traditional home deliveries. As e-commerce continues to thrive, last-mile delivery will continue to evolve, driven by technological advancements and changing customer expectations.